Noticeboard

COVID 19 further information

Face Mask Exemption requests

Following the previous release of government guidance regarding the wearing of face masks in various public settings such as when travelling (including in circumstances where an individual might
be exempt), we have had an influx of requests for letters of exemption. The current government guidance on this suggests there is no requirement for evidence for exemption, therefore, it should be sufficient for an individual to self-declare this in most cases. 
Practices are not required to provide letters of support for those who fall under the list of exemptions. For example, the responsibility for issuing exemptions in relation to travel is with the transport provider, not GPs – see for example, this information from First Bus and Arriva.  
We are not aware of the government updating their position re how to manage exemptions in relation to mandatory face masks in shops but thought it would be helpful to reiterate previous advice as outlined above.

Coronavirus (COVID-19) and requests for sick notes (Med3)

Dear Patient/s 

We are receiving a lot of enquiries about sick notes from patients.  This is meaning that our telephone lines are blocked for patients who are unwell.  We have produced the following guidance that we hope will answer your questions.

You may want to obtain information about the following categories:

Personally affected – isolating 

For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer. A SC2 form can be downloaded from the internet. You do not need to contact your GP.

Personally affected - remaining unwell for over seven days

If patients remain unwell and unfit to work over seven days, advice is to visit www.111.nhs.uk and complete an online self-assessment. The patient may be asked to call 111 for further advice on the next steps regarding their illness/ fitness to work. You do not need to contact their GP.

Isolating as per government advice

In light of the current Coronavirus situation, it is inevitable that a number of patients may be required to isolate themselves at home, for example due to the nature of recent travel, or because other members of the household are showing symptoms even in the absence of any symptoms of an illness. In these cases, your GP will not be able to issue a sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.

We therefore expect your employer to be sympathetic if you are required to self-isolate for 14 days and to understand that the reason for this is to protect the welfare of your work colleagues and the wider community.

In these circumstances you can obtain a sick note for your employer if needed from the NHS 111 online service:

 https://111.nhs.uk/isolation-note

 At risk group – following government advice

Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies. You do not need to contact your GP.

Whilst we appreciate this may cause some difficulties between you and your employer, equally GPs have a responsibility to prioritise the assessment and management of the healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.

Further guidance for employees and employers can be found on the gov.uk website.

We hope that this information is useful.

Many thanks

Sandy Lane Surgery Team

For anything urgent please ring 111.

  1 missed 10 minute appointment costs the NHS £152.00. Please remember to cancel.

From Thursday 28th March 2019 all prescriptions for schedule 2&3 controlled drugs will be sent electronically to your nominated pharmacy. If you do not have a nominated pharmacy there will be no change in the way you collect your prescription. 

The Leyland Collaborative

Practices in Chorley & South Ribble are working together in groups to offer weekend, bank holiday & weekday evening appointments for their patients. These additional appointments may be held at another surgery within the Leyland group rather than at Sandy Lane. Please be aware, regardless of the time or location of the appointment, you must ring Sandy Lane in normal opening hours to book or cancel an appointment. The group consists of the following practices

  • SANDY LANE SURGERY
  • MOSS SIDE MEDICAL CENTRE
  • WORDEN MEDICAL CENTRE
  • CENTRAL PARK SURGERY
  • THE VILLAGE SURGERIES Croston / Eccleston

We can now offer you an enriched Summary care Record

click here for more information 

Patient Online Services

We now have nearly 4000 patients who are using our on-line service Patient Access to book appointments, order prescriptions, There is also an option to view your medical record including test results and hospital letters. For more information CLICK HERE

Do you know who your allocated GP is?

As part of our contract we must now inform all patients which GP they are registered with at the surgery. This is simply an administrative task and you are still able to continue seeing the GP of your choice. If you do not know who your allocated GP is, ask someone next time you come to the surgery  - thank you

Telephone Appointments

Are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 Mobile numbers / Text alerts / email address

If we do not have any of the above information for you please update us ASAP by phone or by filling in the form on this website to update your records. We are now sending you appointment reminders with a cancel option, clinic invites and blood results by SMS text.

click here to update your records

NHS Health Checks

We offer NHS Health Checks free of charge to all patients age 40yrs to 74yrs, who are not being monitored in any of our clinics such as the CDM or Diabetic clinics. These NHS Health Checks are done every 5yrs. If you think you qualify for a health check or have not had one in the last 5yrs please contact reception. 

Latest News

IMPORTANT

CORONAVIRUS

For all up to date information on the Coronavirus please follow the links below 

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Information for employers and businesses

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

If you need a sick note relating to coronavirus

111.nhs.uk/isolation-note/isolation-note

Information on social distancing and vulnerable people

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

Stay at home guidance for households with possible coronavirus

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

Coronavirus (COVID-19) and requests for sick notes (Med3)

Dear Patient/s 

We are receiving a lot of enquiries about sick notes from patients.  This is meaning that our telephone lines are blocked for patients who are unwell.  We have produced the following guidance that we hope will answer your questions.

You may want to obtain information about the following categories:

Personally affected – isolating

For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer. A SC2 form can be downloaded from the internet. You do not need to contact your GP.

Personally affected - remaining unwell for over seven days

If patients remain unwell and unfit to work over seven days, advice is to visit www.111.nhs.uk and complete an online self-assessment. The patient may be asked to call 111 for further advice on the next steps regarding their illness/ fitness to work. You do not need to contact their GP.

Isolating as per government advice

In light of the current Coronavirus situation, it is inevitable that a number of patients may be required to isolate themselves at home, for example due to the nature of recent travel, or because other members of the household are showing symptoms even in the absence of any symptoms of an illness. In these cases, your GP will not be able to issue a sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.

We therefore expect your employer to be sympathetic if you are required to self-isolate for 14 days and to understand that the reason for this is to protect the welfare of your work colleagues and the wider community.

In these circumstances you can obtain a sick note for your employer if needed from the NHS 111 online service:

 https://111.nhs.uk/isolation-note

 At risk group – following government advice

Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies. You do not need to contact your GP.

Whilst we appreciate this may cause some difficulties between you and your employer, equally GPs have a responsibility to prioritise the assessment and management of the healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.

Further guidance for employees and employers can be found on the gov.uk website.

We hope that this information is useful.

Many thanks

Sandy Lane Surgery Team


BLOOD TEST RESULTS

You may not necessarily be contacted if your test results are normal

but if the GP needs to speak to you or you need to repeat a test

you may receive a message via text or email

so please ensure we have your up to date contact details on file.

 PATIENT SUPPORT TEAM

Our new service for patients with a life changing diagnosis for more information click this link to our services page Patient Support Team

1 problem = 1 consultation

We know that getting an appointment with the doctor is sometimes difficult and that some patients save their problems up which result presenting their doctor/APN/NP with multiple problems at one consultation.

Each appointment is only 10 minutes long which is not a lot of time even for one problem as it involves

Taking a history

Performing examinations

Advising/treating

Completion of forms

Dictating referrals if appropriate

Presenting the clinician with multiple problems could result in mistakes and things being missed as the consultation will be rushed.

Clinicians cannot see huge numbers of patients with multiple problems and continue to practice safely and effectively.

GP appointments are a limited resource and we would kindly ask you to use the service with care and consideration. Please do not be offended if the doctor asks you to re-book for other problems as they will be working in your best interest in order to keep you safe.

Each appointment is only 10 minutes, we kindly ask that all patients try to stick to our ‘1 problem = 1 appointment’ policy.

The main reason for this is CLINICAL SAFETY

Thank you

Welcome to Preston Care and Repair

We are an independent charitable organisation working across the Lancashire boroughs of Preston, South Ribble, West Lancashire and Chorley.

We provide practical support as well as advice and information to enable older, disabled and vulnerable people to stay safe, secure, warm and independent in their own homes. We do this through a range of services and support, which broadly fall into these areas: home repairs & adaptations, handy person service, trusted assessment and advice & information. Click HERE for more information 

 

Treatments on Prescription

Chorley and South Ribble and Greater Preston CCG's have recently provided guidance to all prescribers within the CCG's on the prescribing of gluten free food and medication considered as low priority. This includes:

Treatments used for minor ailments, which are in nature self-limiting

Treatments where there is insufficient evidence of clinical benefit or cost effectiveness

Preparations where there may not be a clinical need to treat

Your GP will use the guidance to determine if you are exempt before making any changes. Exemptions will depend on the individual product or type of medication.

For more information please visit www.chorleysouthribbleccg.nhs.uk

CQC Inspection Report

The practice was inspected on 1 November 2016.  We are pleased to say that we are rated as GOOD with some areas that are OUTSTANDING!  If you would like to read the report please click on the CQC link at the bottom of the home page.

Dementia Buddies Scheme

A new scheme has been launched by Lancashire county Council. they have introduced the Guardian Angel Dementia Buddies Scheme in order to safeguard people with dementia and provide reassurance to carers and families.

If this is something you would be interested in you or a family member can contact the scheme directly by following the steps on this leaflet for DIRECT REFERRAL FORM. You do not need to be referred by your GP.

Please review Sandy Lane

If you are pleased with the way you have been treated at Sandy Lane please add a review on NHS Choices Website Add your review here

Diabetes Eye Screening information

Important information about changes to your local Diabetes Eye Screening

 Please Read

Your Allocated GP

When you first registered at Sandy Lane Surgery you were were given an allocated named GP, however our surgery policy is that you can choose which GP you prefer to see and you are not tied to your allocated named GP in any way.

The government have decided that you should know who your allocated GP is and be able to request this information from the surgery.

If you wish to know who your allocated GP is please telephone 01772 214700 after 11 am or email sls.admin@nhs.net 

If you are registered for Patient Access you can send a message requesting this information. 

When we are closed

Click here for information on When we are closed

Does your appointment need to be face to face?

Please consider if your appointment needs to be a face to face with a doctor or if a telephone appointment or a nurse appointment may be more appropriate.  We would also ask that you consider making use of the Pharmacy minor ailments scheme.

How we use your health records:

 Click Here for more information 

 

Complete our Friends and Family test

The NHS wants to ensure that you have the best possible experience of care.  The Friends and Family test is a way of gathering your feedback about this experience celebrating good practice and identifying opportunities to make improvements to practice services.   The Friends and Family test asks the following question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

You will be invited to respond to the question by choosing one of six options. and may be asked a follow up question.

Thinking about your recent experiences of our service we would be grateful if you could provide us with your feedback by clicking on the "Patient Survey" option on the home page.

Feedback forms are also available in practice from the reception desk.

  

Stop Smoking Help

If you are a smoker and would like help to quit tel: 0800 328 6297 or 01772 644474 or email: stopsmoking@lancashirecare.uk

QUIT DROP IN Centers near you

Worried about memory loss?

Memory loss can have many causes including getting older, stress, anxiety or depression.  Some medicines have side effects that can cause memory loss.  In some cases, memory loss might be a sign of dementia. 

Diagnosing dementia early is important; you will be able to get the right help, treatments, support and plan for the future.

 

If you are worried talk to your GP - they will be able to help you.

 

Please see the link to the Alzheimer's Society under Useful links.

 

Patient Reference Group

Are you interested in finding out more about Sandy Lane Surgery?

Would you like to influence the development of local health services?

Why not sign up to the surgery Patient Reference Group. Click on the link to the right of this page to complete the registration form. 

The practice has completed its PRG Annual Report and this is available to view by clicking on the link on the right hand side of the page.

Childhood Immunisations:

When immunising a child either written or verbal consent must be given by the person with parental responsibility.

However, the parents can arrange for someone else (e.g. grandparent) to bring the child, but written parental consent is required on every occasion they attend for immunisation.

The person giving the Immunisation must be satisfied that parental consent has been obtained at each visit. If in doubt, the vaccination will be postponed.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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