Noticeboard

COVID 19 further information

Face Mask Exemption requests

Following the previous release of government guidance regarding the wearing of face masks in various public settings such as when travelling (including in circumstances where an individual might
be exempt), we have had an influx of requests for letters of exemption. The current government guidance on this suggests there is no requirement for evidence for exemption, therefore, it should be sufficient for an individual to self-declare this in most cases. 
Practices are not required to provide letters of support for those who fall under the list of exemptions. For example, the responsibility for issuing exemptions in relation to travel is with the transport provider, not GPs – see for example, this information from First Bus and Arriva.  
We are not aware of the government updating their position re how to manage exemptions in relation to mandatory face masks in shops but thought it would be helpful to reiterate previous advice as outlined above.

Coronavirus (COVID-19) and requests for sick notes (Med3)

Dear Patient/s 

We are receiving a lot of enquiries about sick notes from patients.  This is meaning that our telephone lines are blocked for patients who are unwell.  We have produced the following guidance that we hope will answer your questions.

You may want to obtain information about the following categories:

Personally affected – isolating 

For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer. A SC2 form can be downloaded from the internet. You do not need to contact your GP.

Personally affected - remaining unwell for over seven days

If patients remain unwell and unfit to work over seven days, advice is to visit www.111.nhs.uk and complete an online self-assessment. The patient may be asked to call 111 for further advice on the next steps regarding their illness/ fitness to work. You do not need to contact their GP.

Isolating as per government advice

In light of the current Coronavirus situation, it is inevitable that a number of patients may be required to isolate themselves at home, for example due to the nature of recent travel, or because other members of the household are showing symptoms even in the absence of any symptoms of an illness. In these cases, your GP will not be able to issue a sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.

We therefore expect your employer to be sympathetic if you are required to self-isolate for 14 days and to understand that the reason for this is to protect the welfare of your work colleagues and the wider community.

In these circumstances you can obtain a sick note for your employer if needed from the NHS 111 online service:

 https://111.nhs.uk/isolation-note

 At risk group – following government advice

Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies. You do not need to contact your GP.

Whilst we appreciate this may cause some difficulties between you and your employer, equally GPs have a responsibility to prioritise the assessment and management of the healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.

Further guidance for employees and employers can be found on the gov.uk website.

We hope that this information is useful.

Many thanks

Sandy Lane Surgery Team

For anything urgent please ring 111.

  1 missed 10 minute appointment costs the NHS £152.00. Please remember to cancel.

From Thursday 28th March 2019 all prescriptions for schedule 2&3 controlled drugs will be sent electronically to your nominated pharmacy. If you do not have a nominated pharmacy there will be no change in the way you collect your prescription. 

The Leyland Collaborative

Practices in Chorley & South Ribble are working together in groups to offer weekend, bank holiday & weekday evening appointments for their patients. These additional appointments may be held at another surgery within the Leyland group rather than at Sandy Lane. Please be aware, regardless of the time or location of the appointment, you must ring Sandy Lane in normal opening hours to book or cancel an appointment. The group consists of the following practices

  • SANDY LANE SURGERY
  • MOSS SIDE MEDICAL CENTRE
  • WORDEN MEDICAL CENTRE
  • CENTRAL PARK SURGERY
  • THE VILLAGE SURGERIES Croston / Eccleston

We can now offer you an enriched Summary care Record

click here for more information 

Patient Online Services

We now have nearly 4000 patients who are using our on-line service Patient Access to book appointments, order prescriptions, There is also an option to view your medical record including test results and hospital letters. For more information CLICK HERE

Do you know who your allocated GP is?

As part of our contract we must now inform all patients which GP they are registered with at the surgery. This is simply an administrative task and you are still able to continue seeing the GP of your choice. If you do not know who your allocated GP is, ask someone next time you come to the surgery  - thank you

Telephone Appointments

Are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 Mobile numbers / Text alerts / email address

If we do not have any of the above information for you please update us ASAP by phone or by filling in the form on this website to update your records. We are now sending you appointment reminders with a cancel option, clinic invites and blood results by SMS text.

click here to update your records

NHS Health Checks

We offer NHS Health Checks free of charge to all patients age 40yrs to 74yrs, who are not being monitored in any of our clinics such as the CDM or Diabetic clinics. These NHS Health Checks are done every 5yrs. If you think you qualify for a health check or have not had one in the last 5yrs please contact reception. 

slide 1

IMPORTANT

Unfortunately, we have learned that four members of staff have tested positive for Covid-19 over the weekend.  Given the risk to patients and staff we have taken immediate action and whilst we await guidance from PHE we must implement changes to ensure safety for Sandy Lane patients.   

Any routine face to face appointments with the nursing team, will be suspended until we have been advised it is safe to resume.  For example B12 injections, routine immunisations, smears etc.  We will be notifying those affected by these changes.  Please be reassured we will reschedule them as a priority. 

We will continue to offer telephone and video consultations with our clinicians but please understand, to reduce the risk to you, we will only arrange a face to face appointment if it is immediately essential. 

We endeavour to continue a high level of service whilst keeping you safe. If you have any symptoms or concerns you feel need clinical input, please contact the surgery to arrange an appointment, or if you can, book online via patient access or the My GP app.

Following advice from Public Health England, we have been advised that no patients need to be directly contacted and asked to self-isolate as a result of having attended the surgery last week. Several additional staff members have been advised to self-isolate and will be working from home over the next 2 weeks.

All patients seen face-to-face at the surgery are only done so if necessary and clinical staff are wearing the appropriate personal protective equipment needed to help keep you safe.

 

Thank you for your understanding in this difficult time.

 

Please only come to the surgery when asked to do so by a clinician.  If you have been asked to collect something the reception team will only be available to answer the door:

Monday - Friday

Mornings between 11am and 12 noon

Afternoons between 5pm and 6pm

Please ring the bell by the side of the front door.

 

If you have been asked to attend for an appointment please bring your mobile telephone with you to the surgery and the clinician will ring you when they are ready and ask you to come to the side door.

Please remember that all persons entering, delivering or collecting from the Surgery must wear a face covering unless exempt in accordance with the current government guidelines.

 We thank you for your co-operation.

Coronavirus remains an ongoing risk despite the Government easing of restrictions and will continue to be a real risk to us all for the foreseeable future

We are extremely grateful to all our patients who have made considerable efforts to manage their medical problems by themselves through this pandemic and request that everyone continues to be sensible and follow advice regarding appropriate safety measures and accessing support and advice from a variety of sources (pharmacist, optician, dentist, NHS 111) prior to contacting the surgery where this is appropriate.

We need to continue to do everything we can to protect the vulnerable members of the community and protect your surgery team so that we can continue to offer you an effective service.

Due to the ongoing coronavirus pandemic, your appointments at the surgery continue to be different for the moment. Your GP practice is open and appointments are being delivered face-to-face, online and over the telephone.

Face-to-face appointments, when an intervention is essential for your care, continue to be available to all patients.  Appointments with the nursing/HCA team for things such as blood tests, injections, including contraceptive injections and childhood immunisations, baby checks and cervical smears can be booked online or with the reception team. For the foreseeable future the vast majority of appointments with the GP/ANPs and long term condition reviews with the nurses, will be via telephone or video.

For appointments with the GP/ANP team you will initially be offered a telephone or video appointment to discuss your conditions and they will assess if a face to face assessment is essential in order to make a key decision on the next appropriate step. 

The safety of our patients remains a key priority, so we will continue to do what is necessary to achieve the right balance between keeping you away from the surgery and asking you to attend. Limiting face-to-face contact whenever possible is an important part of reducing the numbers attending the surgery and thereby reducing risk of virus transmission and keeping the surgery as safe as possible for those who need to attend. 

If you need an appointment, please ring us on 01772 214700 or book online. Please download the NHS App to order repeat prescriptions, book appointments and check your symptoms.

 You can also call NHS 111 or go online to seek advice https://111.nhs.uk/.

Our opening hours are Monday – Friday 8am – 6pm. 

Please do not come to the surgery unless you have an appointment. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

If you are waiting for a check-up, please be assured we will be in touch.

Please continue to work with us so that together we can all stay safe.

Thank you for your support and understanding.

If you have new symptoms of :

  • High temperature.
  • A new, Continuous Cough.
  • A loss of, or change to, your sense of smell or taste.

DO NOT COME DOWN TO THE SURGERY! Use the 111 online coronavirus service to find out what to do next. 

For all up to date information on the Coronavirus please follow the links below 

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Information for employers and businesses

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

If you need a sick note relating to coronavirus

111.nhs.uk/isolation-note/isolation-note

Information on social distancing and vulnerable people

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

Stay at home guidance for households with possible coronavirus

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

 

Welcome to Sandy Lane Surgery

"Achieving Quality Care with Compassion and Dignity"

Established for over 40 years and with patients needs at the heart of everything we do our GP's, Practice Nurses and support staff are all committed to providing a high quality primary care service, working with you to maintain and improve your health.

We are a well regarded training practice and have GP Registrars and other Doctors working with us throughout the year.   In addition to the usual medical services including health promotion, chronic disease management, immunisations, family planning, child health, antenatal and postnatal care, the practice also carries out minor surgery procedures.

Our website has been designed to make it easy for you to gain instant access to the information you need.  As well as specific practice details such as OPENING HOURS and HOW TO REGISTER you will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. You will find updated health-related information in the menu on the right hand side. Take a look at our LATEST NEWS for information updates.

Sandy Lane Surgery welcomes new patients.  If you have moved into the area and wish to register at our surgery we are currently taking new patients onto our list.

Sandy Lane Surgery Values

Sandy Lane Surgery places patient care as its highest priority. We aim to apply the following values at all times:

Confidentiality

Dignity and Respect

Accurate, Timely and Responsive

Safe and Effective

Continuous Learning/Development

Open and Honest

 

Disabled Access

The practice has made every effort to ensure easy access to the building and toilet facilities are available for the disabled. All patient facilities are located on the ground floor of the building and part of the reception desk has been lowered to facilitate wheelchair access.

There is a loop system for the hard of hearing. Please inform our reception staff if you wish to use this.

Breast feeding and baby changing

The practice is happy to accommodate breast feeding mothers and will allocate a private room on request. Baby changing facilities are available in both the male and the female toilets.

Pharmacy

Rowlands Pharmacy is attached to the surgery and is used by the whole community.

Parking

We have a limited number of car parking spaces at the surgery, with 4 disabled parking bays. This is accessed from Sandy Lane.

Public Transport

Several bus services run close the Surgery. The closest bus stop to the Surgery is at Tesco, Leyland . There is a short path along the side of Tesco which leads towards the Surgery. It is no more than 2 minutes walking distance.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our  FEEDBACK, COMMENTS, SUGGESTIONS .  Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Friends and Family Test

We would like to receive your feedback via the Friends and Family Test. You can follow the link on the right hand side or you can obtain a form from reception.

Guide to GP Services

This guide provides helpful information on all aspects of using GP services: from finding and choosing  a practice and how to get the most out of a GP consultation to accessing health records and understanding patients 'rights and responsibilities'.  Please click on the link below

 Guide to using your GP service  

Sandy Lane Surgery is proud to partner with Synexus 

synexus banner


(Site updated 20/10/2020)
Patient SurveyCancel your appointmentChange of contact details
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website