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Noticeboard

Patient Information Support Day Saturday 22 September 12.30 - 3pm.

Get information, practical advice and support.  Confirmed representatives from: Age UK, South Ribble Borough Council, Minds Matters, Preston Care and Repair, N/Compass Northwest and St Catherines Hospice. No appointment necessary.

IMPORTANT PLEASE READ OUR NEWSLETTER

112 patients did not turn up for their appointments in August that is 21 hours of doctor time lost - 1 missed appointment costs the NHS £152.00. Please remember to cancel.

The surgery will be closed on Monday 27th August.

With effect from the 1st May the surgery will open 2 Saturdays a month, all the extended hours and increased access appointments will be done on these 2 Saturdays. Each month we will put a notice up in advance to say which 2 Saturdays we will be open.

SATURDAY OPENING IN September- Sat 22nd 8:30 - 2:30, Sat 29th 8:30 - 2:30

Closed for training - please contact 111 for urgent medical attention during these hours.

11th September from 1pm

9th October from 1pm

The Leyland Collaborative

Practices in Chorley & South Ribble are working together in groups to offer weekend, bank holiday & weekday evening appointments for their patients. These additional appointments may be held at another surgery within the Leyland group rather than at Sandy Lane. Please be aware, regardless of the time or location of the appointment, you must ring Sandy Lane in normal opening hours to book or cancel an appointment. The group consists of the following practices SANDY LANE SURGERY, MOSS SIDE MEDICAL CENTRE, WORDEN MEDICAL CENTRE, CENTRAL PARK SURGERY & THE VILLAGE SURGERIES Croston and Eccleston.

We can now offer you an enriched Summary care Record

click here for more information 

Hepatitis A Vaccine shortage

We would like to make all patients who are travelling abroad aware that there is currently a national shortage of the Hepatitis A vaccine.  The companies who manufacture the vaccine are unable to say when this will become available therefore patients may not be able to have this before they travel.

Patient Online Services

We now have over 3000 patients who are using our on-line service Patient Access to book appointments, order prescriptions, There is also an option to view your medical record including test results and hospital letters. For more information CLICK HERE

Do you know who your allocated GP is?

As part of our contract we must now inform all patients which GP they are registered with at the surgery. This is simply an administrative task and you are still able to continue seeing the GP of your choice. If you do not know who your allocated GP is, ask someone next time you come to the surgery or email ann.walker3@nhs.net to find out - thank you

Telephone Appointments

Are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 Mobile numbers / Text alerts / email address

If we do not have any of the above information for you please update us ASAP by phone or by filling in the form on this website to update your records. We are now sending you appointment reminders with a cancel option, clinic invites and blood results by SMS text. click here to update your records

NHS Health checks

We offer NHS Health Checks free of charge to all patients age 40yrs to 74yrs, who are not being monitored in any of our clinics such as the CDM or Diabetic clinics. These NHS Health Checks are done every 5yrs. If you think you qualify for a health check or have not had one in the last 5yrs please contact reception.

 

NHS Care Records Guarantee Read more Info here

How information about you helps us to provide better care

GP's and other healthcare professionals caring for you keep records about your health and the treatment you receive on the NHS.

These records help to make sure we can provide you with the best possible care. the information your GP holds is kept on a secure computer systems and is only accessible by a small number of healthcare professionals who look after you.

In some circumstances, healthcare staff share information about your treatment and care (not your name) to improve the services offered and the care provided for everyone. the type of information shared, and how it is shared is controlled by law and strict confidentiality rules.

How is my own personal health information used?

Your own personal health information (individual health record with your name, date of birth, address and NHS number) is only used by those who are looking after you to provide what you need as an individual patient.

How is other patient related information used?

There are other circumstances, which are described below, when other patient related information is used and held in a secure system, so your identity is protected.

This sort of information is used in a variety of ways :

1. To plan for future health care needs.
2. To identify patients who may be at risk of developing particular health problems.
3. To improve the care of patients with long term conditions such as Diabetes.

1. Planning for future health care needs

Non-identifiable information is used to help us plan for future healthcare needs to ensure everyone has access to the highest quality care when they need it. summary information ( with your personal data removed) is used to plan and design future services and prepare statistics that tell your GP practice and your Clinical Commissioning Group (CCG) how well they are doing and where they could do better.

2. Identify patients who may be at risk of developing particular health problems

Patient information may be used by your GP practice to help identify specific patients with long term conditions ( for example chronic airways disease or heart failure) who may become seriously ill or become at risk of needing hospital treatment - this is called risk profiling.

Under the risk profiling system, at risk patients are identified using a system called Adjusted clinical Groupd (ACG). the ACG system is recommended by the Department of Health as a very effective way of health and social care professionals being able to spot patients who would benefit from certain types of care or treatment to help them avoid a stay in hospital.

How do i know that this information is being protected?

Gp practices only use the minimum amount of information needed to help improve patient care.A thorough process has been developed that must be followed before any information can be shared. GP practices are very careful with the information and follow strict rules about how it is stored and used.

Everyone working for the NHS has a legal duty to keep information about you confidential in line with the NHS confidentiality Code of Practice. the data Protection Act 1998 sets out principles of handling information which all NHS organisations must follow. There are also security policies to protect your information.

Only secure methods are used to transfer your information between NHS computer systems, and all processes meet NHS security requirements.

Only authorised staff such as your GP and medical staff or professionals involved in your care can see information which identifies you as an individual patient. Information used for the planning and design of health services involves data which does not identify individual patients. all access by these staff to patient records is recorded and open to official inspection by auditors.

Do I have a choice about my information being used in this way?

You have the right to opt out of having your information used for these purposes. If you would like to know more about how to opt out or have any questions about how we use your information, please contact the Practice Manager in the first instance.

Opt out Form

Can I see a copy of my information?

The Data Protection Act allows you to find out what information is held about you in both manual and computerised records. If you would like to view a copy of your health records, you should write a request to the NHS organisation where you have been treated. sometimes an administrative charge will be made.

Do I need to do anything?

If you are happy for your information to be shared to help improve services, you do not need to do anything. there is no form to fill in and nothing to sign and you can change your mind at any time.

 
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