Patient Information Support Day Saturday 22 September 12.30 - 3pm.
Get information, practical advice and support. Confirmed representatives from: Age UK, South Ribble Borough Council, Minds Matters, Preston Care and Repair, N/Compass Northwest and St Catherines Hospice. No appointment necessary.
Patient Access on-line service changing
The format for Patient Access changed on the 30th May any problems please ring Annie 01772 21460 Monday to Wednesday 10am - 1pm
NEW PATIENT SUPPORT TEAM
Our new service for patients with a life changing diagnosis for more information click this link to our services page Patient Support Team
SMS text messaging service
There is now an app you can download for your mobile phone which receives our appointment reminders and health messages directly.
It is free and makes responding to messages quick and easy
Get your appointment reminders and blood test results direct to your smart phone
Download the app here Mjog messenger service
1 problem = 1 consultation
We know that getting an appointment with the doctor is sometimes difficult and that some patients save their problems up which result presenting their doctor/APN/NP with multiple problems at one consultation.
Each appointment is only 10 minutes long which is not a lot of time even for one problem as it involves
- Taking a history
- Performing examinations
- Completion of forms
- Dictating referrals if appropriate
Presenting the clinician with multiple problems could result in mistakes and things being missed as the consultation will be rushed.
Clinicians cannot see huge numbers of patients with multiple problems and continue to practice safely and effectively.
GP appointments are a limited resource and we would kindly ask you to use the service with care and consideration. Please do not be offended if the doctor asks you to re-book for other problems as they will be working in your best interest in order to keep you safe.
Each appointment is only 10 minutes, we kindly ask that all patients try to stick to our ‘1 problem = 1 appointment’ policy. The main reason for this is CLINICAL SAFETY
REPEAT MEDICATION ORDERING
If You order your repeat medication from the pharmacy?
From January 2018 the surgery will NOT be accepting repeat prescription orders from the pharmacy on your behalf. You will need to order for yourself from the surgery this can be done in the following ways:-
Order on line via our on-line service ticking only the items you require (recommended)
Fax the white tear off part of your prescription with only the items you require ticked to 01772 214709
Hand in the white tear off part of your prescription with only the items you require ticked
Welcome to Preston Care and Repair
We are an independent charitable organisation working across the Lancashire boroughs of Preston, South Ribble, West Lancashire and Chorley.
We provide practical support as well as advice and information to enable older, disabled and vulnerable people to stay safe, secure, warm and independent in their own homes. We do this through a range of services and support, which broadly fall into these areas: home repairs & adaptations, handyperson service, trusted assessment and advice & information. Click HERE for more information
Meet our Advanced Nurse practitioner and nurse Practitioners
We are very pleased to introduce you to Jenny Williams who is an Advanced Nurse Practitioner and Kerry Byrne our Nurse Practitioner.
Click here to see what they can do for you and how they benefit Sandy Lane.
Treatments on Prescription
Chorley and South Ribble and Greater Preston CCG's have recently provided guidance to all prescribers within the CCG's on the prescribing of gluten free food and medication considered as low priority. This includes:
Treatments used for minor ailments, which are in nature self-limiting
Treatments where there is insufficient evidence of clinical benefit or cost effectiveness
Preparations where there may not be a clinical need to treat
Your GP will use the guidance to determine if you are exempt before making any changes. Exemptions will depend on the individual product or type of medication.
CQC Inspection Report
The practice was inspected on 1 November 2016. We have now received our report and are pleased to say that we are rated as GOOD with some areas that are OUTSTANDING! If you would like to read the report please click on the CQC link at the bottom of the home page.
Dementia Buddies Scheme
A new scheme has been launched by Lancashire county Council. they have introduced the Guardian Angel Dementia Buddies Scheme in order to safeguard people with dementia and provide reassurance to carers and families.
If this is something you would be interested in you or a family member can contact the scheme directly by following the steps on this leaflet for DIRECT REFERRAL FORM. You do not need to be referred by your GP.
Please review Sandy Lane
If you are pleased with the way you have been treated at Sandy Lane please add a review on NHS Choices Website Add your review here
Diabetes Eye Screening information
Important information about changes to your local Diabetes Eye Screening Please Read
Your Allocated GP
When you first registered at Sandy Lane Surgery you were were given an allocated named GP, however our surgery policy is that you can choose which GP you prefer to see and you are not tied to your allocated named GP in any way.
The government have decided that you should know who your allocated GP is and be able to request this information from the surgery.
If you wish to know who your allocated GP is please telephone 01772 214690 Monday - Thursday 8-1 or email firstname.lastname@example.org If you are registered for Patient Access you can send a message requesting this information.
When we are closed
Click here for information on When we are closed
Does your appointment need to be face to face?
Please consider if your appointment needs to be a face to face with a doctor or if a telephone appointment or a nurse appointment may be more appropriate. We would also ask that you consider making use of the Pharmacy minor ailments scheme.
How we use your health records:
Click Here for more information
Complete our Friends and Family test
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family test is a way of gathering your feedback about this experience celebrating good practice and identifying opportunities to make improvements to practice services. The Friends and Family test asks the following question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
You will be invited to respond to the question by choosing one of six options. and may be asked a follow up question.
Thinking about your recent experiences of our service we would be grateful if you could provide us with your feedback by clicking on the "Patient Survey" option on the home page.
Feedback forms are also available in practice from the reception desk.
Stop Smoking Help
If you are a smoker and would like help to quit tel: 0800 328 6297 or 01772 644474 or email: email@example.com
Click this link for a drop in centres with times to suit you QUIT DROP IN Centers near you
Worried about memory loss?
Memory loss can have many causes including getting older, stress, anxiety or depression. Some medicines have side effects that can cause memory loss. In some cases, memory loss might be a sign of dementia.
Diagnosing dementia early is important; you will be able to get the right help, treatments, support and plan for the future.
If you are worried talk to your GP - they will be able to help you.
Please see the link to the Alzheimer's Society under Useful links.
Patient Reference Group
- Are you interested in finding out more about Sandy Lane Surgery?
- Would you like to influence the development of local health services?
Why not sign up to the surgery Patient Reference Group. Click on the link to the right of this page to complete the registration form.
The practice has completed its PRG Annual Report and this is available to view by clicking on the link on the right hand side of the page.
When immunising a child either written or verbal consent must be given by the person with parental responsibility. The decision to immunise must be taken by the person with parental responsibility, however, the parents can arrange for someone else (e.g. grandparent) to bring the child, but written parental consent is required on every occasion they attend for immunisation. The person giving the immunisation must be satisfied that parental consent has been obtained at each visit. If in doubt, the vaccination will be postponed.